We know that coming to a new practitioner for the first time can make some people a little nervous. Will the practitioner understand where I’ve got pain? Am I signing up for lots of appointments? Will the treatment work?
At Align our focus is on you, the patient. Our aim is to make you feel better whether that’s relieving pain or increasing your mobility. Key to that is taking the necessary time to understand exactly how you feel and what you want to achieve.
Taking Time to Listen to You
At your first assessment or treatment we will spend time listening carefully to you and asking questions to make sure that we understand where you feel pain, what activities cause the pain and how it makes you feel.
If you are coming to us about a mobility issue, we make a thorough assessment of how you feel your mobility is limited and the activities you would like to be able to do more easily.
Involving You in the Choice of the Treatment
Once we have made our initial assessment, we will make a diagnosis. We will then discuss the different treatment options available and explain how we feel these will help you. We will talk about the number of treatments that might be required based on our experience and we’ll be very open about what that will cost, so you know up front what to expect.
Everyone is different. The speed of recovery, the type of treatment and the end goal are going to personal to you. We are very flexible in our approach and want to work with you using a mixture of treatments and home exercises, giving you control over your recovery and at a pace that works for you.
Getting Started with the Treatment
If you opt for the £19 New Patient Assessment, the appointment will last 45 minutes. You will discuss everything as above and then you have the choice to decide whether to book a treatment.
It may be that we feel that our treatment is not suitable for you, or we may recommend that another type of treatment by a different provider will be best for you. Either way, you should come out knowing and understanding what action to take next and it will be up to you how you proceed.
I have more Questions about my Appointment
Below we have answered some of our most frequently asked questions posed by our patients prior to their first appointment. If these don’t answer your questions take a look at our complete list of FAQ’s or feel free to call us on 01225 571084. There are no silly questions and we want to make sure you feel comfortable and prepared for your first appointment.
How can I find the clinic?
To help you find us easily, our door is purple and slightly set back from the street with a small garden in front of it. Also, there is a bus stop directly outside our door. On arrival please ring the bell marked Align Body Clinic on the right of the door, the clinic is located on the first floor.
Do I need to bring anything?
If you have any medical reports such as x-rays or MRIs, as well as a list of any medication you take, it would be helpful to bring them along with you.
What do I wear?
Depending on the location of the problem we will usually want to make a full examination of the spine or the region where there is pain. This may involve undressing to your underwear, or you can wear shorts and a tee shirt if you prefer. You are welcome to bring a friend or relative with you into the treatment room if it makes you feel more comfortable.
How do I pay?
We take payment for each session on the day via card, cash, or cheque. If you are claiming through your insurance company you will be asked to pay for each session on the day then you will be given a receipt so that you can reclaim the fee from your insurance company.